PORTFOLIO
My journey started in 2004
With a Multimedia Degree and core focus on UX/UI and Experience Design across platforms and services, I’ve both taught my craft at tertiary institutions and tested my skills within the work force across many industries. 20yrs+ down the road and my current role is comprised of Digital Consulting, primarily within the financial sector as a Product Designer Lead, growing and managing teams and producing best-in-class design, which keeps me on my toes.
Connect with me on LinkedIn
NEDBANK PROJECT SNAPSHOTS
Product Design Lead: FinTech Solutions
A snapshot of the types of solutions I’ve worked on and the tasks I’ve performed
View my work across both Retail and Enterprise CIB solutions in summary
This is the FULL LIST
NEDBANK’S VIRTUAL CARD
Case Study
Crafting a convenient, safer and more customisable Virtual Card experience for customers to transact online securely while earning rewards
2021 – 2022
EduDays
Invest in your future
Helping parents and learners afford quality education through their day to day banking activities while educating the youth.
Concept Validation | 2019/20
KIDS BANKING
Case Study
Tackle a lengthy onboarding process and Design a feasible child and parent-friendly banking solution that could set Nedbank up as the leader in this segment.
Concept Validation | 2019/20
* MEMBER OF NEDBANK’S DESIGN LEADERSHIP
In 2021 I was drafted into Nedbank’s Design leadership. The aim was to unpack the strategy for the next 3 years, re-looking every aspect of the tools, systems, processes, squad culture and positioning of design within the bank. With much research and collaboration among the senior members of the team, we repositioned Nedbank’s core Digital focus to be platform-oriented rather than product-specific. This could not have been done successfully without utilised Design Thinking which established a powerful value proposition linked to strategic action plans.
Of course, one can’t do great work without great tools.
UX / UI / RESPONSIVE DESIGN
MARKETING & WEB DESIGN
COMMUNICATION AND PLANNING
DESIGN
SALESFORCE TRAINING – TRAILHEAD
I’ve been Recognised for Top Performance
STIRRER OF THE MONTH
2020 | NEDBANK
⭐⭐⭐⭐⭐
Type: Nomination
Problem solver, Blue Sky thinker, Natural leader, Works hard, Plays even harder
WINNING TEAM AWARD
2020 | NEDBANK
⭐⭐⭐⭐⭐
Team: Card Acquiring. Award winner
Team Spirit, Effective Team work, Collaboration and Integration, Great performance and output
ROCKING ROOSTER
2020 | NEDBANK
⭐⭐⭐⭐⭐
Type: Nomination
Strong work ethic, flexibility, dependable, self-motivated, positive and team orientated
DESIGN TEAM CHAPTER LEAD
2020-2021 | NEDBANK:
⭐⭐⭐⭐⭐
STAND OUT:
Managing 13 projects and 16 squad members across Juristic Corporate Investment banking
I’ve also contributed towards globally recognised
white papers
The 2021 paper contains eight sections: seven of them cover journey mapping trends, challenges, and specifics in the industry and the last section provides helpful guidance for mappers who want to create financial journey maps.
I’m competent with Design Systems
Building Design Systems
New Feature Release mapping
Symbols & Patterns libraries
Design Ops
2021 – DESIGN OPS SUPPORT
FUNCTION:
- While working closely with the Head of Product Design for Managed Evolution, I was responsible for supporting 13 teams operationally. The aim was to ensure all designers on each squad became a well-oiled machine, functioning at high efficiency, low friction, and generating high-quality design outputs.
- Resource Planning
- Forecasting
- Defining delivery expectations in an Agile environment
- Unifying the design process throughout
- Squad alignment across 13 squads
- Performance management and reviews
- Training – planning and allocation
And Critical Design Thinking.
STRATEGIC CLIENT-CENTRED DESIGN PROCESS
This process was followed implicitly during the Sprint 0 Concept discovery/feasibility phase prior to execution budget being awarded. It ran through a sequenced process in the Discover, Describe, Define and Deliver phases.
I formed part of a triad of decision makers:
1. Product Design Lead
2. Product Owner
3. Engineering/Tech Lead
Together we engaged the squad members within an Agile environment to validate three key areas
1. Customer Desirability – PDL
2. Business Case – PO
3. Technical Feasibility
