RETAIL & ENTERPRISE SOLUTIONS
RECAPPING MY WORK ACROSS NEDBANK SINCE 2019
Retail Relationship Banking, Corporate Investment Banking, and Internal back office solutions
– Senior Product Design and Chapter Lead.
EXPERIENCE DESIGN
UX, UI & CX DELIVERY
CIB DESIGN CHAPTER LEAD
DESIGN OPS
Enterprise Solutions. Nedbank Business Hub
CORPORATE INVESTMENT BANKING (JURISTIC CLIENTS)
DESIGN TEAM CHAPTER LEAD (13 SQUADS)
2020-2021 | NEDBANK:
⭐⭐⭐⭐⭐
Multi-Product Onboarding
Solve for Nedbank’s Juristic client onboarding experience linked to a sophisticated staff-support platform. The aim is to shift towards a self-service capability and reduce staff support.
Role: Design Chapter Lead
2021
Nedbank Business hub- Servicing
From complex authorisation and custom user profile management services to document dntrol and signing of mandates, the NBH provides a one stop shop for clients and staff.
Role: Design Chapter Lead
2021
Enterprise Channel Convergence
Nedbank proposed a Refactoring of legacy platforms and designs to match the new design patterns. My job was to craft potential solutions and test desirability as we migrated to a new Gold standard.
Role: Senior Design Lead, UX, CX
Concept Validation | 2021
Credit Digitisation
Modernising the Credit Applications flows, both from a design and tech stance, into into a single solution with cross platform capabilities.
Role: Senior Design Lead
2021
Business Banking Refactor – Payments
Redesign a legacy business banking payments system into an integrated, modern and scalable solution which would ultimately pave the way for the NBH redesign and Enterprise framework
Role: Senior Design Lead and Designer 2019/20
Treasurer & Global Payments Dashboard
I crafted a dashboard for Treasurers which held predictive modelling, future forecasting and risk prevention capabilities while enabling different role specific views.
Role: Senior Product Design Lead
2021
Corporate Saver Modernisation
Modernising and converging a 33yr old solution for 3rd party agents to manage client records, view progress tracking and alerts all held within a slick new Dashboard with lead generation capability.
Role: Senior Product Design Lead
Concept Validation | 2020/21
Strategic Banker Dashboard
Provide a campaign dashboard for relationship bankers to maximise leads and their monthly performance.
Book a Forex rate
Providing a Juristic client the ability to lock a foreign exchange rate at a specific time to make payments with accuracy.
Role: Senior product Design Lead
2021
Retail Clients.
Nedbank’s Money App and Online Banking
CRAFTING THE FUTURE OF DIGITAL BANKING
Virtual Card
Crafting a convenient, safer and more customisable Virtual Card experience for customers to transact online securely while earning rewards.
Kid’s Banking
Helping parents and learners afford quality education through their day to day banking activities while educating the youth.
EduDays
Tackle a lengthy onboarding process and Design a feasible child and parent-friendly banking solution that could set Nedbank up as the leader in this segment.
View project.
Nominations & Awards
STIRRER OF THE MONTH
2020 | NEDBANK:
⭐⭐⭐⭐⭐
Nomination
Problem solver, Blue Sky thinker, Natural leader, Works hard, Plays even harder
WINNING TEAM AWARD
2020 | NEDBANK:
⭐⭐⭐⭐⭐
Team: Card Acquiring Award Winner
Team Spirit, Effective Team work, Collaboration and Integration, Great performance and output
ROCKING ROOSTER
2020 | NEDBANK:
⭐⭐⭐⭐⭐
Nomination
Strong work ethic, flexibility, dependable, self-motivated, positive and team orientated